1 - Cancellation by Customer:
Customers may cancel their order only same day of placing the order.
To cancel an order, customers must contact our customer service team via email at tejkrishiorganic@gmail.com .
2 - Cancellation by Tej Krishi Organic:
Tej Krishi Organic reserves the right to cancel orders under certain circumstances, including but not limited to:
Unavailability of products or ingredients.
Inaccuracies or errors in product information.
If an order is canceled by Tej Krishi Organic, customers will be notified promptly, and any payment made will be refunded in full.
1 - Eligibility for Refunds:
Refunds are only applicable for canceled orders made within the specified time frame.
Refunds are not applicable for products that have already been shipped or delivered, except in cases of defective or damaged products.
2 - Processing of Refunds:
Refunds will be processed within 1-2 business days after the cancellation request is approved.
Refunds will be issued using the same payment method used for the original transaction.
3 - Refunds for Defective or Damaged Products:
If customers receive defective or damaged products, they must contact our customer service team within 5-10 hours of receiving the order.
Customers may be required to provide photographic evidence of the defective or damaged products.
Refunds for defective or damaged products will be issued promptly as per policy once the claim is verified by Tej Krishi Organic.
4 - Refunds for Unauthorized Returns:
If customers return products without prior authorization from Tej Krishi Organic, refunds may not be processed.
Customers must contact our customer service team to obtain authorization for returns and refunds.
Refunds for defective or damaged products will be issued promptly as per policy once the claim is verified by Tej Krishi Organic.
For any inquiries regarding cancellations or refunds, please contact our customer service team via email at tejkrishiorganic@gmail.com.
Feel free to customize this policy according to the specific procedures and timelines followed by Tej Krishi Organic. It's essential to ensure clarity and transparency for customers regarding cancellation and refund processes.
Return will be processed within 1-2 business days after the cancellation request is approved.